Bridgeovaex Academy - Financial Technology Education & Training

1. Introduction

Bridgeovaex Academy, operating from Mesogion 191, Athina 115 25, Greece, takes your privacy seriously. This policy explains how we collect, use, and protect your personal information when you visit our website bridgeovaexacademy.com or use our educational services. We operate under Greek data protection laws and the General Data Protection Regulation (GDPR).

By using our services, you agree to the collection and use of information in accordance with this policy. We are committed to transparency about our data practices and want you to understand exactly what happens with your information when you interact with our platform.

2. Information We Collect

Personal Information

When you register for our courses or contact us, we may collect personal information including your name, email address, phone number, and professional background. We also collect information about your educational preferences and learning goals to better customize your experience.

Data Type	Purpose	Retention Period
Contact Information	Course enrollment and communication	5 years after last interaction
Educational Records	Progress tracking and certification	7 years for certification purposes
Technical Data	Website functionality and security	2 years
Marketing Preferences	Promotional communications	Until consent withdrawn

Important: We never sell your personal information to third parties. All data collection serves specific educational or operational purposes and is handled with strict confidentiality measures.

3. How We Use Your Information

Providing and managing your access to educational courses and materials
Processing enrollment applications and managing student records
Communicating important updates about your courses or our services
Improving our educational content based on learning patterns and feedback
Ensuring the security and proper functioning of our platform
Complying with legal obligations and maintaining accurate records
Sending relevant educational content and course recommendations (with your consent)

4. Your Rights Under GDPR

As an individual in the European Union, you have specific rights regarding your personal data. We respect these rights and have established procedures to help you exercise them effectively.

A

Right of Access

Request a copy of all personal data we hold about you, including how it's being used.

R

Right to Rectification

Correct any inaccurate or incomplete personal information in our records.

E

Right to Erasure

Request deletion of your personal data when it's no longer necessary for our purposes.

P

Right to Portability

Receive your personal data in a structured, commonly used format for transfer elsewhere.

To exercise any of these rights, simply contact us at contact@bridgeovaexacademy.com with your request. We'll respond within 30 days and verify your identity before processing your request. There's no fee for most requests, though we may charge for excessive or repeated requests.

5. Data Security Measures

We employ multiple layers of security to protect your personal information. Our technical safeguards include encrypted data transmission, secure server infrastructure, and regular security audits. All staff members with access to personal data receive privacy training and sign confidentiality agreements.

Technical Safeguards

SSL/TLS encryption for all data transmission
Regular security updates and vulnerability assessments
Access controls limiting data access to authorized personnel only
Automated backup systems with encrypted storage
Intrusion detection and monitoring systems

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and provide personalized content. Essential cookies are necessary for basic site functionality, while optional cookies help us understand how you interact with our content. You can control cookie settings through your browser preferences.

We use analytics tools to understand website usage patterns, which helps us improve our educational resources. This data is anonymized and used only for internal analysis purposes. We do not use cookies for behavioral advertising or share cookie data with external advertising networks.

7. Third-Party Services

We work with carefully selected third-party providers to deliver our educational services effectively. These include payment processors for course fees, email service providers for communications, and educational technology platforms for course delivery. All third parties are contractually bound to protect your data according to GDPR standards.

When we share information with these partners, we provide only the minimum data necessary for them to perform their services. We regularly review our third-party relationships to ensure they maintain appropriate privacy standards and security measures.

8. Data Retention and Deletion

We retain personal data only as long as necessary to fulfill the purposes for which it was collected. Educational records are typically kept for seven years to support certification and accreditation requirements. Marketing data is deleted when you withdraw consent or after two years of inactivity.

When data reaches the end of its retention period, we securely delete it from our systems. Some information may be retained in anonymized form for statistical analysis and service improvement purposes. You can request early deletion of your data at any time, subject to legal requirements.

9. Changes to This Policy

We review and update this privacy policy annually or when significant changes occur to our data practices. When we make important changes, we'll notify active users via email and post the updated policy on our website. The "Last Updated" date at the top of this document indicates when the policy was most recently revised.

We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our services after policy updates constitutes acceptance of the revised terms.

Privacy Policy